What should be the first step in addressing an EO complaint?

The first step in addressing an Equal Opportunity (EO) complaint is to inform the alleged offender. This approach emphasizes early communication and resolution at the lowest possible level. By notifying the alleged offender of the behavior in question, it provides them an opportunity to understand the impact of their actions and to take corrective steps. This process can sometimes resolve the issue more effectively without escalating it to formal complaint procedures.

By starting with direct communication, it encourages a culture of accountability and fosters an environment where issues can be discussed openly, potentially leading to mutual understanding and resolution. This approach aligns with the objective of maintaining a supportive and respectful workplace within the Army. Informing the alleged offender indicates a proactive stance, focusing on dialogue and resolution rather than immediately escalating to formal processes, which can be more time-consuming and may introduce additional tension.

Other options, such as filing a formal complaint or gathering evidence, are valid actions in the complaints process, but they typically come into play after initial communication has not resolved the issue satisfactorily. Documenting the complaint is also important but is usually done after the preliminary discussions. Thus, informing the alleged offender is the most appropriate first step in the process.