Which of the following is NOT a way to address EO complaints?

The correct answer is the personal approach because this term does not align with established methods for addressing Equal Opportunity (EO) complaints. The commonly recognized approaches to managing EO complaints include direct and indirect methods, which involve more structured and formal processes for resolution.

Using a direct approach typically means confronting the issue head-on or having a straightforward discussion with the involved parties. An indirect approach can involve mediation or further investigation without immediate confrontation. Filing a complaint is a formalized process through which individuals can seek assistance from EO advisors or officials if they feel that their grievances are not resolved through direct or indirect interactions.

The term "personal approach" is vague and does not fit into the standard framework for addressing EO complaints, making it less relevant compared to the other established strategies that focus on ensuring procedures are followed and grievances are dealt with appropriately.